On this page you will find information on consumer issues you may encounter when buying good, returning goods or even trouble you may have with travel.

From what to look for in a used car sale to what your options are when you run into issues when travelling.


I’m looking into buying a used car, what do I need to look out for?

Here you will find information about buying a used car, if you have problems with a used car or if you have problems with a car repair.

I have a faulty item; can I get help with a refund?

Find information here about how you can return faulty goods or claim compensation for a damaged item.

My flight was delayed/ cancelled, can I claim compensation?

Information here, on what to do in the event of a cancelled or delayed flight.

Click HERE for more advice on consumer issues

Additional resources

Other resources that will help you get the information about housing;

G-HEAT - Glasgow Home Energy Advice Team