We serve around 36,000 people, a high proportion of which fall into the lowest socio-economic groups. Many individuals face daily challenges and barriers, including but not limited to low employment rates, child poverty, overcrowding, and high deprivation.
In 2015 we dealt with over 1500 new clients and over 4500 new issues. Three quarters of the new issues we dealt with related to poverty and income, mainly benefits and debt. 26% of our clients claim out of work benefits, compared to 5% in the UK and 6% in Scotland. Due to the number of benefits sanctions increasing, communities are experiencing disproportionate hardship. Additionally, 10% are from an ethnic minority background and this is reflected in our staff and volunteers, who collectively speak twelve languages including Farsi, Tamil, Arabic, Tigrinya, Swahili and Urdu.
For example, your donation may help us to provide the following –
Information materials, such as banners and flyers, to raise awareness of our services in the wider community;
Creating a core pool of interpreters to enhance the service we provide to clients whose first language is not English;
Increasing resources to support volunteers including for travel expenses and childcare;
Resources needed to enhance IT facilities for areas such as, volunteer training and staff engagement.
Thank you for taking the time to consider donating to us. Please do not hesitate to contact us if you would like further information about our work.